Building an online business has so many great benefits, but one of the major pitfalls is the lack of 'human' interaction we have with our customers. In a physical shop, we could say hello and just have a general chat about our products and find out a little bit more about our customers needs. In short, the sales experience is much less personal, and that makes us kind of sad. Running an online shop, we just don't get to have that kind of personal conversation with you all, and you don't get to know the people behind the screen. We hope that you have all got to know us a little bit through our social media pages, but if not, here's a brief post about who we are...
For those that don't know, Maverick Coffee Co is run by us, Nat and Pip, and we are sisters (well we are actually 2 of 4 sisters!) This is a little about our backgrounds and who we are...
Pippa is the business brain behind Maverick Coffee Co.
She studied a Business & Hospitality degree at university. She went on to explore the world on a working/backpacking holiday for nearly three years and fell in love with the coffee scene in Australia and New Zealand. When back, she bought a tuk tuk and served coffee from this little van at festivals and events, alongside a 9-5 job. After a few years Pippa sold Melvin (A.K.A the tuk tuk) with the aim to take her passion for coffee for further. She teamed up with her sister Natalie to co-create what is Maverick Coffee Co today.
Pippa lives in Brighton with Jasper (her cute labradoodle pup) who often makes an appearance on Maverick's social media pages.
Nat is a creative through and through. In 2007 she got her degree in Illustration and started her career as a designer and illustrator, working as a junior graphic designer for an online clothing brand. After a few years, she decided to start freelancing, which gave her the freedom to work on a variety of projects and in a wider range of industries. Nat's a self-taught web designer and branding guru, having built websites for a range of small businesses. Nat's best known for her gin illustrations and still continues to sell her illustrated prints on Etsy today.
So, as you can see, all of the creative needs of Maverick are taken care of! Natalie rebranded Maverick in 2018, built the new website, and continues to create content for all the social media platforms. It's rather handy having her around!
Natalie is married and has two mischievous sons aged 2 and 4. So between illustrating, managing Maverick and looking after her family, she is a very busy person indeed!
We hope this has given you a better insight into the people behind the screen! If you don't already follow us on Social Media, find the links at the top of the page. We're always posting fun and relevant content on there :)
Nat & Pip x