I bought myself a Dolce Gusto coffee machine with the sole idea of getting a re-usable pod. I did the usual of scanning through Amazon to see what there was but wasn't really getting anywhere, so widened out the search and came across Maverick. I thought I'd take a chance on getting the "Damaged Box" item and trust them when they promised on the site it would be fine.
The box arrived with a small tear next to the opening tab. And that was it! Everything else was in perfect condition, it even arrived with a small pack of sample coffee ground especially for pods.
I fired up the machine, watched the videos created by the lovely people at Maverick on how to use the pod, and put it to the test in my Delonghi Jovia. What came out was a beautiful espress, silky smooth, beautiful crema, and a taste that melted the woes of 2020 away for a moment.
Since then I've had a couple of mishaps, so the pod takes a little playing around with to get the method right. I've found using slightly less coffee works best for me. But now I'm making beautiful coffee at home, without the guilt of throwing pod after pod of single use plastic into the nations collective bin.
Definitely worth the buy, and absolutely worth getting it from Maverick. Great coffee and supporting a small business.
Of course the coffee is great, but I was so impressed by the level of service and attention I got from Maverick Coffee when I encountered a problem with my order.
I have stainless steel reusable coffee pods (which are not SealPods) and was disappointed when "perfect for pods coffee" that I had ordered was not working in my pods of my Nespresso machine (the water wouldn't filter through).
I spoke to Pippa, explaining that I didn't want to purchase new pods and she has been so incredible understanding with me and really finding solutions to help me. She suggested to send me a sample of a coarser grind so that it would help the water to filter better. I tried the coarser grind and it worked for me so now she sent me a replacement pack of the coarse grind that works.
She also arranged that next time I order, the system will already know to grind it coarser for me.
I honestly cannot praise them enough for the level of detail and servicing they have done for me and they went above and beyond to help me with an issue that wasn't even Maverick Coffee's fault! :) Thank you, thank you, thank you!
Thank you again Pippa & Team for having been so great and patient with me the last few days! :)
I recently purchased the decaf coffee for reusable Pods for Nespresso from Maverick. I didn’t get the best from the coffee as sadly the pods I was using wasn’t very good, plus I didn’t follow the instructions properly. Since then I have received the best possible customer service from Pippa and Natalie at Maverick who have taken the time to advise me on the best way to get the bets out of the coffee and also to advise me on the best reusable pods to use. They really have given me 5 star customer service and I am now going to purchase the pods that they recommend and take their advice on how to use them. As a small company I applaud them on the way they are running their business and the product that they are supplying and I will recommend them onwards.
Coffee arrived quickly, chocolate a lovely touch. Was accompanied by lovely card about the business. Coffee tastes great too.
Reusable coffee pods
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Reusable Coffee Capsules For Home
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